If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call. for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to 5:00 PM CST (M-F). You may also write. to: HeathCo LLC P.O. Box 90045 Bowling Green, KY ATTN: Technical Service. Please call us toll free: 8AM-10PM, Daily (ET) 877-346-4814.
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state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or
workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs,
batteries, and other expendable items are not covered by this warranty. Unauthorized service or modifica-
tion of the product or of any furnished component will void this warranty in its entirety. This warranty does
not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or
return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and
components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT
THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF
ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL
BE NO LIABILITY ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROF-
ITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please
keep your dated sales receipt, it is required for all warranty requests.
Defiant Motion Security Light Troubleshooting
Congratulations on receiving your Health Station!
The Virgin Pulse Health Station provides an easy, accurate, and convenient way to measure and record your weight and blood pressure. Additionally, you can upload your Max® steps and earn reward points (only if offered by your program sponsor) for taking your measurements!
Package Contents
• iPad mini (or iPad)
• Privacy Panel with Setup Instructions (If Applicable)
• A&D Blood Pressure Monitor [UA-651BLE] (Batteries Included)
• A&D Weight Scale [UC-352BLE] (Batteries Included)
• iPad Mini locking cable + stand (or iPad Security Case/stand) with setup instructions
Setup Prerequisites
• Administrative Privileges in your organization’s network
• Virgin Pulse User ID with Health Station Admin privileges (provided by Virgin Pulse Account Manager)
• Desk with sufficient space
• Fixed structure or large object to secure cable
STEP 1: SETUP AN APPLE ID
If you organization does not have an Apple ID Follow these steps below in the exact sequence.
• Open the App Store on your iPad
• Search for the Health Station App
• Tap “Get” next to the item, and then tap again to get it
• When you are asked to sign in with an Apple ID, tap Create New Apple ID
• Follow the onscreen instructions and fill in all areas
• When you are asked for payment info, choose None
• After you enter all of the information required, you will be asked to verify your Apple ID by email. You must verify your Apple ID before you can begin using it.
• If you need further assistance please use this link below
• https://support.apple.com/en-us/HT204034
STEP 3: SECURE THE UNITS
• Secure iPad in the security case/stand (see setup instructions that come with case).
• Secure the cable around a fixed object so the iPad can’t be taken.
STEP 4:SETUP BLOOD PRESSURE UNIT
• Login to the Virgin Pulse application using your Admin ID or Email and Password; ensure it is setup as Health Station Admin by your Account Manager!
• Once logged in please Select “Pairing” option so that we can begin connecting both Bluetooth devices.
• Now unpack the Blood Pressure Unit and install AA Batteries.
• Hold down the Power Button until you see the letters “PR” on the display.
• Then you will see the BP Unit appear in the device list.
• Once complete, the BP Unit, will display the word “END”.
STEP 5: SETUP SCALE
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• Unpack the Scale and install the AA batteries.
• At the bottom of the scale there is a small button. Hold this button down until it displays “PR”.
• You will see the Scale appear on the device list
• The Word “END” will confirm that it has paired successfully
STEP 6: REGISTER AND TEST
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• To configure the Health Station is to complete the registration. From the Main Login Screen, Select HealthZone, Admin Setup, and fill out requested information.
• Finally, the only thing left to do is test it out. Log onto your Virgin Pulse account, record your data get some points and be on your way to a healthier tomorrow.
Congratulations you’ve just successfully setup the scale and blood pressure device. If you encounter any issues during the install, please contact us at hzsupport@virginpulse.com. Cheers to your health and well-being!
Heath Zenith Motion Light Troubleshooting
Best,
Hzsupport.com
The Virgin Pulse Team